Reliable website maintenance & support services
Keeping your digital presence strong & secure
At Banjo Digital, we understand the importance of keeping your website up-to-date, secure, and running smoothly. Your website requires ongoing care to keep it performing optimally and protected from cyberattacks.
Our comprehensive maintenance and support services give you peace of mind, knowing your website is in safe hands.
Whether you’re starting new or giving your old site some love, we’re here to make the journey smooth and fun.
Our approach to maintenance & support
Our support and maintenance approach centres around three key pillars: proactive measures, preventative care and personalised service. We believe that the best way to ensure the health and performance of your website is by staying ahead of issues before they become problems.
Here’s how we do it:
1
Proactive updates and monitoring
We don’t wait for things to break. We continuously monitor your website for updates, security threats and performance issues. By staying proactive, we help your website operate smoothly, with minimal downtime.
2
Customised care plans
Just like businesses, no two websites are exactly alike. That’s why we offer customised care plans tailored to the specific needs and goals of your business and website. Whether it’s regular content updates, security checks, or performance optimisations, we’ve got a plan that fits your business.
3
Preventative security measures
In today’s digital landscape, security cannot be an afterthought. Our approach includes regular security scans, secure backups, and implementing the latest security measures to protect your website from hackers or cyberattacks.
4
Routine performance optimisations
Speed and efficiency are vital for keeping your visitors happy and engaged. We optimise your website’s performance, ensuring fast load times and a satisfying user experience across all devices.
5
Transparent communication
We’ll keep you informed every step of the way. From detailed monthly reports to quick check-ins, we ensure you’re always up-to-date on your website’s status and our ongoing efforts to enhance it.
6
Focus on growth
Our support and maintenance services are designed not just to maintain but to grow. We continuously look for opportunities to improve and evolve your website, keeping it aligned with your business’s changing needs and goals.
We help clients, big and small, get amazing results!
Partnering with Banjo Digital means entrusting your website to an agency that cares as much about your success as you do. Our maintenance approach ensures your digital presence remains strong, secure, and efficient.
This gives you peace of mind, allowing you to focus on what you do best — running your business.
Our maintenance & support practices
At Banjo Digital, our comprehensive maintenance and support practices are designed to keep your website secure and running smoothly.
Our maintenance packages include:
24/7 monitoring
We watch over your website around the clock, ensuring uptime and swiftly addressing any issues that arise, minimising downtime and protecting your online reputation.
Regular updates
Stay current with the latest software updates, including core CMS (Content Management System) updates, theme updates, and plugin updates, enhancing functionality and security.
Multi-level backups
With regular backups, your website’s data is always safe. Should anything go wrong, we can restore your site with the latest backups, ensuring business continuity.
Security scans and malware removal
Our routine security checks identify vulnerabilities, with action taken to remove any malware, reinforcing your website’s defences against cyber threats.
Performance optimisation
We optimise your website for speed and performance, ensuring fast loading times that improve user experience and support SEO rankings.
SEO health checks
Our SEO health checks help identify opportunities for improvement, keeping your site visible and competitive in search engine results.
Content updates and management
Keep your website fresh and engaging with our content creation and update services, from blog posts to event listings, ensuring your message remains relevant and compelling.
Personalised support
All your questions and update requests are promptly addressed, offering peace of mind and freeing you to focus on your business.
Comprehensive reporting
Receive detailed monthly reports on your website’s performance, updates completed, and insights into further optimisation opportunities.
Flexible plans
Our flexible support and maintenance plans are designed to meet the varying needs and budgets of different businesses, ensuring you get the level of service that’s right for you.
Give us a call - the coffee's on us!
Choose Banjo Digital for maintenance and support services that not only keep your website in top condition but also anticipate and adapt to the changing digital landscape. Let us take the hassle out of website management.
Are you ready to enhance your website’s performance, security, and reliability? Reach out to us today.
Some Of Our Amazing Clients
Don’t just take our word for it...
See what our customers are saying
"Tom and Matt delivered an excellent website for my new plumbing business."
They gave me multiple design options and ideas to customise the look and content of the page to suit my style. By the third chat and a few emails back and forth, I owned my domain and a live webpage, within the month my phone was ringing with enquiries for work!
They also initiated the set up and management of local digital classifieds platforms in my area taking the stress out of it for me so I could carry on doing what I know. I’m looking forward to continuing with Tom and Matt managing my webpage and digital footprint for as long as I’m doing business.”
James Terrill, Eleebana Plumbing
Options, Inclusions and Pricing
What do we want to do here?
Why choose Banjo Digital for website maintenance & support?
Choosing the right partner for your website’s support and maintenance is crucial. Your website is the representation of your business online, and it deserves expert care.
Here’s why Banjo Digital is the trusted choice:
Dedicated attention
Unlike larger firms where you might get lost in the shuffle, Banjo Digital provides personalised attention. We get to know your website inside and out, ensuring tailored solutions that meet your specific needs.
Proactive approach
We don’t wait for issues to arise. Our proactive maintenance plans anticipate potential problems, keeping your site running smoothly and securely, thus reducing costly downtime.
Transparent communication
We believe in clear, open communication. You’ll always be informed about what we’re doing for your website and why, with regular reports that make sense even if you’re not technically minded.
Future-proofing your site
The digital landscape is ever-changing. We ensure your website evolves with emerging technologies and trends, keeping you ahead of the curve and ensuring your site remains relevant and competitive.
Affordable peace of mind
Our support and maintenance packages are designed to provide maximum value, offering peace of mind without breaking the bank.
Responsive support
When you need help, we’re just an email or phone call away. We’re here to answer your questions and address your concerns, typically within a business day.
Place your website in trusted hands
Our commitment to excellence, combined with our comprehensive approach to website maintenance makes us your ideal partner.
Choose us for support that goes above and beyond. Give us a call today to learn more about how we can keep your website strong, secure, and successful!
Frequently asked questions
A: We schedule regular updates for all the websites under our care. This includes weekly updates for the core CMS (Content Management System), themes, and plugins to ensure everything runs smoothly and securely. For urgent security updates, we act immediately to keep your site protected.
A: If your website experiences downtime, we’re notified immediately thanks to our 24/7 monitoring systems. We swiftly diagnose the issue and work with you to get your site back online as quickly as possible, minimising any impact on your business.
Absolutely! We understand that every website has unique needs. We offer customisable packages to ensure you’re getting the exact services your website requires without paying for extras you don’t need.
Your website’s data is backed up daily to a secure, off-site location. This ensures that, in the event of any issues, we can restore your website to its most recent, fully functioning state with minimal disruption.
We strive to make updates and security checks as seamless as possible, often performing them during low-traffic periods to minimise any potential disruption. Most updates are completed without any noticeable effect on your website’s operation.
Performance optimisation involves a range of strategies, from compressing images and leveraging browser caching to minimising code. Our goal is to improve your website’s load times, providing a better experience for your visitors and boosting your SEO.
We implement multiple layers of security measures, including firewalls, malware scanning, and SSL certificates, to protect your website from unauthorised access and cyber threats.
We’re here to support your website’s growth. Whether it’s adding new features, updating content, or redesigning pages, we can assist with any changes. Depending on your support package, some changes may be covered or quoted separately.